Head of Commercial Excellence

Who we are

At OPENLANE, we make wholesale easy so our customers can be more successful. We're a technology company, building the world's most advanced - and simple - digital marketplace for used vehicles. We're a data company, helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovative company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. OPENLANE offers its customers the best digital marketplace for used cars in Europe. Our B2B clients enjoy operational excellence when working with us.

Our Values

• Driven Waybuilders: We pursue challenges that inspire us to build, create and innovate.
• Relentless Curiosity: We seek to understand and improve our customers' experience.
• Smart Risk-Taking: We transform risk into progress through data, experience, and intuition.

• Fearless Ownership: We deliver what we promise and learn along the way.

What are we looking for?
Do you have a strong commercial mindset, a sharp analytical eye and a passion for driving business performance?

OPENLANE Europe is looking for an experienced Head of Commercial Excellence who understands what drives commercial success and knows how to translate insights into measurable results.

With operations across more than 20 countries, we're looking for someone who sees the bigger picture, understands the dynamics of different markets and recognizes opportunities to improve. Someone who enjoys working closely with commercial teams, bringing fresh perspectives and helping turn business insights into better decisions.

As our Head of Commercial Excellence, you'll have the opportunity to build and shape this function from the ground up. Working alongside country managers and senior leadership, you'll play an important role in strengthening commercial decision-making and driving performance across our European organization.

What will you do?

• Build and lead our Commercial Excellence function, developing a team across sales operations and commercial analytics.
• Establish consistent commercial KPIs, reporting standards and performance insights across European markets.
• Translate commercial data into actionable recommendations to improve conversion rates, commission per vehicle and overall business performance.
• Drive commercial performance reviews, providing meaningful insights to support better business decisions.
• Develop commercial scorecards and variable compensation frameworks, aligning performance measures with business objectives.
• Evaluate pricing strategies and promotional initiatives to identify opportunities for improved commercial returns.
• Lead data-driven commercial planning and forecasting, considering market dynamics, volumes and seasonality.
• Partner with country managers and senior leadership to identify opportunities, challenge assumptions constructively and drive measurable commercial improvements.

Requirements

Who are you?

• You bring solid experience in commercial excellence, commercial performance, sales operations or analytics, ideally within an international organization.
• You are fluent in English, both written and spoken. Knowledge of another European language is an advantage.
• You combine a strong commercial mindset with excellent analytical skills, and enjoy working hands-on with data to identify opportunities and drive business improvements.
• You have experience developing commercial KPIs, performance frameworks, reporting structures and planning processes.
• You communicate confidently, build strong relationships and know how to influence senior stakeholders through clear, fact-based recommendations.
• You are proactive, independent and results-driven, combining strategic thinking with a pragmatic, hands-on approach.
• You have the leadership skills to build and develop a team, while remaining actively involved in analytical work.
• Experience within the automotive industry, vehicle remarketing or digital marketplaces is considered a strong advantage.

Benefits

What's in it for you?
At OPENLANE Europe, pay is determined based on role impact, experience, skills and internal fairness.

In addition to the base salary, our package includes:          

• Company bonus
• Comprehensive benefits package depending on the country of employment
• Only roles that can be performed from an alternative work location are eligible for occasional remote work. In that case, working from home is allowed for up to a maximum of two days.
• Learning & development support
• Opportunity to work in a dynamic, international, and innovative environment

Are we the perfect match?

• Can you fulfill this vital function within our digital marketplace?

• Are you dedicated and able to communicate within a down-to-earth company where we highly believe in a can-do mentality?

Ready to take the next step in your career? Go for it and unlock your full potential!
Send us your CV in English and motivation letter and become part of the OPENLANE team and contribute to a high performing culture. Please take note that the recruitment interviews will take place in English.

OPENLANE is an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees-

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