Partnerships Growth & Operations Lead

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

About the role

Adyen's commercial partners are involved in a large share of our new business and a significant portion of the volume we process today. The next stage of growth depends on how well we connect partners to the rest of our commercial engine and on how deliberately we place new bets with them.

As Strategic Initiatives & Growth Lead, you will own programs that turn partner relationships into measurable commercial outcomes. You will run initiatives that bring new products to market through partners, align Partnerships with Account Management, BDRs and Sales around shared revenue goals, and incubate the next set of high-impact commercial plays with key partners and segments. This is a cross-functional role with no direct reporting line over the teams you work with. You will lead through clarity, data and the strength of your plans.

What you will do

Drive product and strategic adoption

• Design and run programs that use partners to accelerate adoption of new Adyen products and open up new product areas.
• Define the partner segments, offers, enablement and success metrics for each program, and work with Product, Marketing and regional teams to launch and iterate.
• Turn partner and merchant feedback into prioritized recommendations, and track which programs earn further investment.

Structure business development

• Align Partnerships BD execution with Adyen's global commercial strategy, including target verticals, priority accounts and regional focus.
• Help build a prioritization framework for which partners and opportunities receive BD investment, and keep a clear view of pipeline, progress and outcomes.
• Work with regional and global leads so BD effort goes where it creates the most commercial impact.

Align the commercial engine

• Bridge Partnerships, Account Management, BDRs and Sales so they work from one view of the opportunity, with joint targets, clear handoffs and shared pipeline visibility.
• Establish the operating cadence, ways of working and reporting that connect partner-sourced and partner-influenced activity to joint revenue goals.
• Identify friction between teams, such as ownership, lead routing and incentives, and resolve it with the right stakeholders.

Incubate and scale growth bets

• Identify, test and scale high-impact commercial bets with key partners and segments, from early hypothesis to a repeatable motion.
• Build business cases, set leading and lagging success criteria, and make the call to scale, adapt or stop based on results.
• Share what works across regions so successful pilots become part of how we operate.

Keep the rhythm of the business

• Track the impact and performance of strategic partnerships initiatives and report progress to leadership.
• Spot where an initiative needs a change of direction and adjust it to keep momentum
• Coordinate and track global cadences, including biannual offsite, quarterly QBRs, and weekly meetings, and keep agendas, follow-ups, and action items on track

Who you are

• You have at least 5+ years of experience in partnerships, business development, commercial strategy, or a related role in payments, fintech, SaaS or a comparable B2B environment.
• You have led cross-functional programs that depend on influence and delivered measurable revenue or adoption results.
• You understand how partner, sales and account management motions fit together, and you can build alignment between teams with different incentives.
• You think in hypotheses and metrics. You can build a business case, define success criteria and read the data to decide what to scale.
• You communicate clearly and concisely with senior stakeholders, partners and colleagues across regions.
• You take ownership, prioritize ruthlessly and keep moving when the path is ambiguous.
• You like building new motions as much as improving existing ones.
• Excellent communicator with fluent English, able to bring different functions together and align stakeholders toward shared goals

Nice to have

• Experience with technology, platform or services partner ecosystems.
• Familiarity with CRM and pipeline tooling, and partner or co-sell attribution.
• Experience working across regions and time zones. Flexibility to travel frequently.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.