Property & Facilities Lead

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

12-month fixed-term contract | Caregiver leave cover. Deadline for applications is November 20th.

📍 London | 💰 Salary £60,000 - £65,000 + Incentive Awards - Benefits | Hear from the team ✨

⭐ Our People team

We call it Monzo Magic. Mission. Action. Growth. Inclusion. Care.

It's at the heart of everything we do. Within our People Collective, we're here to bring brilliant people together, build an inclusive culture and create an environment where everyone can do their best work. As Monzo continues to grow, our offices play an important role in bringing our people together. They're more than just places to work. They're spaces where teams connect, collaborate and experience what it means to be a Monzonaut.

We're looking for an experienced Property & Facilities Lead to join us on a 12 month fixed term contract, covering caregiver leave. You'll lead a team of six across four office locations in London, Cardiff, Dublin and Barcelona, helping us deliver an exceptional workplace experience while managing and developing our global property portfolio.

Reporting to the Head of Property, Culture and Engagement, you'll oversee our daily operations, lead strategic projects and collaborate with teams across Monzo to create safe, welcoming and engaging workplaces that bring people together and put the Monzonaut community first.

🔑 You'll play a key role by...

• 🏢 Leading our global property and facilities operations – Overseeing our office locations, ensuring they're safe and compliant, while delivering a consistent and delightful workplace experience.
• 🚀 Managing and delivering property projects – Leading projects from planning to delivery, including office moves, refurbishments and new site launches. You'll manage timelines, budgets and internal and external stakeholders to deliver successful outcomes.
• 🌍 Supporting our global property strategy – Turning our longer term property ambitions into practical plans, ensuring our spaces meet the needs of our people and support Monzo's continued growth.
• 💪 Leading and developing a brilliant team – Managing six team members across all locations, setting clear priorities, supporting their development and building a scalable, high-performing function.
• 🤝 Collaborating across Monzo – Building strong relationships with Finance, Legal, TechOps and senior leadership to align priorities, influence decisions and deliver improvements.
• 💰 Managing budgets and suppliers – Overseeing property and facilities budgets, managing supplier relationships and ensuring we're delivering value for money across our portfolio.
• 🦺 Keeping our spaces safe and sustainable – Ensuring our workplaces meet health and safety requirements, managing compliance and working with the ESG team to deliver our Scope 1 and 2 environmental commitments.
• ✨ Continuously improving how we work – Using data and employee feedback to improve our spaces, streamline processes and build scalable ways of working. You'll also be happy to roll up your sleeves and provide hands on support when needed.

🤩 We'd love to hear from you if...

• You have strong property and facilities management experience, ideally in a fast-paced, growing organisation with multiple office locations.
• You're an experienced project manager, confident leading complex projects end to end, managing timelines, budgets, risks and competing priorities.
• You're a confident people leader, with experience managing, coaching and developing high performing teams.
• You're commercially minded, with experience managing budgets, suppliers and contracts while balancing cost, quality and employee experience.
• You're a strong communicator and collaborator, comfortable working with senior stakeholders and building relationships across teams.
• You're proactive, organised and adaptable, able to balance day-to-day operations with strategic priorities, navigate ambiguity and make decisions independently.
• You're data-driven, and can use insights to make decisions and improve processes.
• You have a good understanding of workplace health and safety, and are confident using digital tools such as Google Workspace and Slack
• [Nice to have] You have a formal health and safety, facilities and/or project  management qualification such as IWFM 7, NVQ, NEBOSH, PRINCE 2 or APM.

Not ticking every box? That's totally okay! We know that some people are less likely to apply for a role unless they meet every requirement. At Monzo, we're committed to building a diverse and inclusive team, and we care just as much about your potential as your experience. If you're excited about this opportunity and think you could make a difference, we'd love to hear from you.

🙌 What's in it for you

💰 £60k - £65k + Incentive Awards

📍 This role is based in our London office, with a minimum of three days per week in the office. You'll also travel periodically to our Cardiff, Dublin and Barcelona offices.

⏰ We offer flexible working hours and trust you to manage your time in a way that works for you, your team and the role.

📚 £1,000 annual learning budget to spend on books, training courses and conferences.

🏡 We'll provide you with a MacBook and the equipment you need to work effectively.

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey

Our hiring process is designed to help us get to know you, your experience and how you approach real-world challenges.

There are four stages:

1. Initial call – An initial conversation to learn more about you and share more about the opportunity.
2. Role-specific interview – A deeper conversation about your technical experience, project management and approach to leading a multi-site function.
3. Manager and leadership interview – An opportunity to explore your leadership style, stakeholder management and how you approach decision-making.

We aim to complete the process in around 2–3 weeks and will be as flexible as possible to accommodate your schedule.

We also have some guidance on using AI during your application and interview. You can read it here.

#LI-OH #LI-LONDON

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊