Senior Business Analyst (Payments/Insurance)

Company Description

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.
 
By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.
 
From prototype to real-world impact - be part of a global shift by doing work that matters.

Job Description

As a Senior Business Analyst at Endava you will identify client needs, analyze processes, and propose solutions to align with strategic goals. While fostering efficiency and ensuring organizational success through systematic approaches, Senior BAs also mediate between clients and engineering teams to ensure project clarity.  

Responsibilities: 

• Establishing and building relationship with the client's stakeholder through deep understanding business domain and consultancy;
• Gathering and analyzing business requirements;
• Providing solution directions and recommendations based on the client's needs, environment specifics and industry trends;
• Creating and keeping up to date product backlog (creating user stories and acceptance criteria from the product vision and epics);
• Working closely with engineering team and ensuring that user stories are implemented in line with the product vision and timelines;
• Understanding the market reasoning behind given requirement and ensuring that development team deliver it according to global business goals and feature specifics;
• Closely observing industry trends in the area of application design and proposing new solutions to the client processes and the product.

Qualifications

• 8+ years of experience; 
• Experience as product owner and/or business analyst in the Agile environment, defining business requirements and creating user stories; 
• Proven domain knowledge experience in insurance and payments industries;
• Demonstrated Leadership skills and team management;
• Demonstrable ability to translate business needs into solution requirements and define those in a written format that allows engineering teams to align behind the product vision;
• Knowledge and experience of software development planning techniques, including Agile Scrum;
• Understand all standard tools and methodologies concerning Business Analysis including processes, artifacts, and tools;
• Strong analytical skills, systematic approach and self-reliant;
• Ability to measure and report on the effectiveness of product iterations;
• Excellent analytical and problem-solving skills, with a keen eye for detail and the ability to identify process inefficiencies and areas for improvement in diverse markets;
• Strong project management skills, capable of handling multiple tasks simultaneously while meeting deadlines in various time zones;
• Collaborative mindset with excellent interpersonal skills, promoting effective teamwork and relationship-building across cultures;
• Adaptable and proactive, with a willingness to embrace new technologies and approaches to drive innovation and efficiency.

Additional Information

Discover some of the global benefits that empower our people to become the best version of themselves:

• Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;   
• Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
• Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
• Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
• Health: Global internal wellbeing programme, access to wellbeing apps;
• Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.

At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.