Sr Learning & Development Specialist

Company Description

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Job Ref ID: JR0087025
 

YOUR MISSION

As a Learning & Development Specialist, your mission will be to own and continuously improve Glovo’s end-to-end Cultural and Functional Onboarding experience, ensuring every new joiner has a consistent, engaging and impactful start. You will also help execute Glovo’s global learning strategy, delivering scalable learning experiences across HQ and International markets and using data and automation to improve their impact. You will also contribute to a more inclusive learning experience by supporting DIB initiatives and programmes. 

THE JOURNEY 

• Own the end-to-end delivery and continuous improvement of Glovo’s Cultural and Functional Onboarding experience across HQ and International markets.

• Facilitate engaging in-person and virtual onboarding and learning sessions, creating inclusive experiences adapted to different audiences and contexts.

• Design and update learning content, activities and resources aligned with Glovo’s values, culture, leadership expectations and business priorities.

• Manage global learning programmes and rollouts end-to-end, coordinating timelines, audiences, facilitators, rooms, materials, communications and follow-up actions.

• Build strong partnerships with People teams, business leaders, subject-matter experts and local stakeholders to identify learning needs and deliver relevant solutions.

• Lead the improvement and automation of onboarding communications through Slack and email, creating a consistent experience while reducing manual processes.

• Track participation, attendance, completion, satisfaction and learning impact, translating data into actionable insights and recommendations for continuous improvement.

• Embed Diversity, Inclusion & Belonging (DIB) principles into relevant learning experiences, including content, communications and facilitation practices.

• Support Employee Resource Groups (ERGs) and coordinate learning initiatives connected to DIB, such as the mentoring programme, in partnership with relevant stakeholders.

Qualifications

Must-haves

• Min 4 years previous experience coordinating Learning & Development, onboarding, training or employee-experience programmes end-to-end.

• Strong project and stakeholder management skills, with the ability to coordinate multiple workstreams, countries and stakeholders without formal authority.

• Experience facilitating engaging in-person and virtual learning sessions for diverse audiences.

• Experience designing practical learning content based on clear learning objectives and business needs.

• Experience applying DIB principles to learning experiences or supporting ERGs, mentoring programmes and other inclusion initiatives. 

• Professional fluency in English, with strong written and verbal communication skills.

Nice-to-haves

• A data-driven mindset and experience tracking learning metrics, identifying insights and recommending improvements.

• Experience improving or automating communications and operational processes through Slack, email or similar digital tools.

• Experience supporting global learning rollouts and adapting programmes for different markets, cultures and audiences.

• Familiarity with learning platforms, content-creation tools and digital collaboration solutions.

• Understanding of inclusive learning design and Diversity, Equity & Inclusion principles.

We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!
Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Discounts on transportation, food, and even kindergarten expenses.
• Discounted gym memberships to keep you energized.
• Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave, and office-based nursery.
• Online therapy and wellbeing benefits to ensure your mental well-being.

Additional Information

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!