Product Manager (f/m/d)

IDnow is a leader in digital identity and fraud prevention in Europe with a mission to transform trust into the most powerful asset in the digital world, empowering enterprises with AI-driven, SaaS-based identity solutions that deliver scalable security, adaptive compliance, and real-time fraud prevention.Through its broad portfolio of digital identity and fraud prevention solutions, IDnow establishes, maintains and enriches trust throughout the customer journey, ensuring businesses can confidently and securely operate while leveraging digital identity to drive growth, security and scalability.

The company has offices in Germany, United Kingdom, Romania and France, and is backed by renowned institutional investors, including Corsair Capital and Seventure Partners. Its portfolio of international clients spans a wide range of end markets including financial services, telecommunications, travel & mobility, gaming, and other industries.

This position is based in Rennes or in Paris, France and Berlin or in Munich, Germany

We’re recruiting a Product Manager to drive our automated identity verification solution, delivering compliance, security, and performance.

Key Responsibilities

We are hiring a Product Manager to own a defined area of the product, from discovery to delivery: capture market and customer needs, contribute to strategy and roadmap, and drive delivery with engineering. You will advise sales and customer‑facing teams and work directly with customers on product setup and solution patterns. You will collaborate closely with Product & Technology Leadership and Sales colleagues across Germany, France and other markets, and be the go-to person for your area of the product.

• Business outcome ownership: define measurable goals and KPIs (adoption, quality, satisfaction) for your area and drive outcome‑oriented delivery. 
• Roadmapping: contribute to an outcome‑focused roadmap that converts market, regulatory and customer insights into prioritized initiatives; align with leadership and sales. 
• Delivery & specification: translate roadmap items into epics, user stories and testable acceptance criteria; lead backlog refinement, sprint planning and reviews; make trade‑offs on scope, quality and timelines; coordinate release readiness and enablement. 
• Incident triage & quality: rapidly triage issues, gather context, coordinate fixes, run post‑incident reviews and capture preventive actions in the backlog; communicate status to customer‑facing teams and customers. 
• Customer engagement: join customer meetings with Sales and Customer Success to validate value propositions via interviews, prototypes and pilots. 
• GenAI‑enabled ways of working: use GenAI to accelerate discovery, specification, incident summaries and reporting—ensuring human oversight and compliance. 

Turn back if … 

• You´d rather work from a fully defined roadmap handed to you instead of translating long-term vision into something Engineering can execute against. 
• You’d rather hand verification edge cases to support than dig into them yourself. 
• You’re uncomfortable with the pace and ambiguity of a scale-up. 

Preferred Experience

• 2+ years of product experience in a high-growth tech company. Banking/fintech/identity verification experience is a big plus.  
• Strong track record of taking initiative, delivering outcomes, and working across teams to remove blockers. 
• Good understanding of system interactions, data flows and APIs. 
• Ability to communicate complex technical topics clearly to engineering teams, senior stakeholders, customers, and internal enablement audiences. 
• Excellent written and verbal communication skills in English. German or French is an advantage. 
• Practical, responsible use of GenAI. 

Perks & Benefits

• Health & Wellbeing: Use your full access to the mental health platform nilo, including 1on1 sessions.
• We value personal and professional development: make full use of Udemy, our training platform with 24/7 access and unlimited content/course consumption incl. certification.
• We make your remote work comfy: we provide support on equipment and offer flexible working hours.
• We value collaboration & love to come together: regular onsite gatherings, internal initiatives and summer parties to connect outside of work.
• May your family require your attention or other reasons apply: use the benefit of our paid special leave days.
• Enjoy the possibility to combine work with a longer stay at your holiday destination or extend a weekend with our Workcation possibilities.
• In addition to the perks & benefits above, we offer specific benefits that differ between our locations.

IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: race or ethnic origin, religion or convictions, gender identity or expression, citizenship, marital status, disability, age, or sexual orientation.

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